Terms and Conditions
Effective Date: 01/01/2026
Last Updated: 04/09/2026
Welcome to Gilstrap Roofing. These Terms and Conditions (“Terms”) govern your access to and use of the website located at gilstraproofing.com and any related online services provided by Gilstrap Roofing (“Gilstrap Roofing,” “we,” “us,” or “our”).
By accessing or using this website, submitting a form, or communicating with us through the website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website.
1. Use of This Website
You may use this website only for lawful purposes and in accordance with these Terms. You agree not to use the website in any manner that could disable, overburden, damage, or impair the website or interfere with any other party’s use of the website.
You agree not to:
- Use the website for any unlawful, fraudulent, or misleading purpose
- Attempt to gain unauthorized access to the website, servers, or connected systems
- Upload malicious code, viruses, or harmful material
- Use automated systems to scrape, harvest, or collect information from the website without our written permission
- Submit false, incomplete, or misleading information through forms or other website features
2. Informational Purposes Only
The content on this website is provided for general informational purposes only. While we strive to keep information accurate and up to date, we do not guarantee that all information on the website is complete, current, or error-free.
Website content, including descriptions of services, materials, warranties, financing, insurance support, and service areas, is subject to change without notice.
3. No Contract or Guarantee Created by Website Use
Your use of this website, including submitting a contact form, requesting an inspection, uploading photos, or communicating with us online, does not create a binding contract between you and Gilstrap Roofing.
No roofing, repair, replacement, storm restoration, siding, gutter, ventilation, commercial roofing, insurance-support, financing, warranty, or other service will be provided except as set forth in a separate written agreement or approved service arrangement between you and Gilstrap Roofing.
Any estimates, timelines, inspection findings, or service descriptions provided through the website or initial communications are preliminary unless and until confirmed in writing by Gilstrap Roofing.
4. Estimates, Inspections, and Project Information
Any estimate, inspection, assessment, or consultation requested through the website is subject to availability, property conditions, access, geographic service area, and further review by our team.
Project recommendations, repair-versus-replacement guidance, material options, pricing, and scheduling may vary based on site conditions, code requirements, product availability, weather, and other factors discovered before or during the project.
5. Insurance and Financing Information
Information on this website relating to insurance claims, claim support, claim navigation, financing options, payment programs, or credit-related solutions is provided for general informational purposes only.
We do not guarantee insurance coverage, claim approval, financing approval, specific financing terms, payment program availability, or reimbursement by any insurer or lender. Insurance decisions are made by the applicable insurance carrier, and financing decisions are made by the applicable financing provider.
Any third-party financing or insurance-related service may be subject to separate terms, conditions, eligibility requirements, approvals, and disclosures from the applicable third party.
6. Warranties
Any warranty information presented on this website is general in nature. Actual warranty coverage, duration, limitations, exclusions, and eligibility requirements are governed by the specific written warranty documents provided for the applicable project, manufacturer, or service.
Nothing on this website shall be interpreted as expanding, modifying, or replacing any written warranty provided by Gilstrap Roofing or any manufacturer.
7. Communications and SMS Terms
When you contact Gilstrap Roofing through our website or request information from us, you agree that we may contact you about your inquiry, appointment, estimate, project, or related services by phone, email, and, where applicable, text message.
Please make sure the contact information you provide is accurate and up to date so we can respond to your request and communicate with you regarding your service needs.
If you choose to opt in to receive text messages from Gilstrap Roofing, you may receive SMS messages related to appointments, estimate follow-up, project updates, customer service, and, if you have expressly opted in, occasional promotional or marketing messages.
Program Description: Gilstrap Roofing may send text messages regarding appointment scheduling and reminders, estimate follow-up, project updates, customer service, and limited promotional communications for customers who have chosen to receive them.
Frequency: You can expect to receive up to 10 messages per month based on your project needs and communication preferences.
Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a confirmation message and you will no longer receive text messages from us unless you choose to opt in again later.
Help: If you need assistance with our text messaging program, you can reply to any text message or contact us directly at office@gilstraproofing.com or (864) 756-4431.
Carrier Disclaimer: Mobile carriers are not responsible for delayed or undelivered messages.
Cost: Message and data rates may apply to messages sent to you from us and to us from you. For questions about your text or data plan, please contact your wireless provider.
For more information about how we collect, use, and protect your information, please review our Privacy Policy.
8. User Submissions
If you submit photos, documents, messages, comments, or other materials through the website, you grant Gilstrap Roofing a non-exclusive, royalty-free right to use, review, copy, transmit, and store those materials for the purpose of responding to your inquiry, evaluating your service request, providing customer service, and operating our business.
You represent that you own or have the right to provide any materials you submit and that your submission does not violate the rights of any third party.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to Gilstrap Roofing and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, republish, display, or exploit website content without our prior written permission, except as otherwise permitted by law.
10. Third-Party Links and Services
This website may contain links to third-party websites, financing providers, review platforms, social media services, or other third-party resources. These links are provided for convenience only.
Gilstrap Roofing does not control and is not responsible for the content, policies, availability, or practices of any third-party website or service. Your use of third-party services is at your own risk and may be governed by separate third-party terms and policies.
11. Disclaimer of Warranties
This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Gilstrap Roofing disclaims all warranties of any kind, whether express or implied, including warranties of accuracy, completeness, availability, non-infringement, merchantability, and fitness for a particular purpose.
We do not warrant that the website will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Gilstrap Roofing shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, this website.
To the fullest extent permitted by law, Gilstrap Roofing’s total liability for any claim arising out of or relating to the website or these Terms shall be limited to the amount, if any, paid by you directly to Gilstrap Roofing solely for use of the website.
Nothing in these Terms is intended to limit liability that cannot be limited under applicable law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Gilstrap Roofing and its owners, officers, employees, agents, affiliates, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses arising out of or related to your misuse of the website, your violation of these Terms, or your violation of any rights of another person or entity.
14. Governing Law
These Terms and any dispute arising out of or related to the website or these Terms shall be governed by the laws of the State of South Carolina, without regard to its conflict of law principles.
Any legal action or proceeding arising out of or relating to these Terms shall be brought in a court of competent jurisdiction located in South Carolina, unless applicable law requires otherwise.
15. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after revised Terms are posted constitutes your acceptance of the updated Terms.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Gilstrap Roofing
1512 Easley Bridge Road
Greenville, SC 29611
Phone: (864) 756-4431
Email: office@gilstraproofing.com
Website: gilstraproofing.com